Frequently Asked Questions

What is Pinecone Box?

Pinecone Box curates quality gifts with products sourced from Canadian artisans, providing a sensory experience for the home, body & soul. You can shop for a Curated Gift Box, or build your own.

Where do your products come from?

Most of our products will come from all western Canada...but we may cheat a bit and include products from farther east.

How do you choose what to include in your box?

We take into account many things when choosing products for our boxes: 

  • is it functional, useful, consumable or wearable?
  • packaging
  • cost
  • story behind the product or maker

We want our products to be enjoyed, not throw it in a drawer and forgotten about.

Where do you ship to?

Currently, we are only shipping within North America. 

What currency are the prices in?

All prices are in Canadian dollars.

Can I pick up?

Yes! If you live in the vicinity of the Bow Valley, choose pick up when checking out and we will be in touch with our address. Our shop is in Canmore, AB.

I know someone whose products would be a perfect fit for your shop!

Awesome! Please reach out and let us know about them. Or you can send them this link to reach out to us.